Latest News

Five customer KPIs that put the “gem” into “engagement”

Which KPIs are best for measuring, tracking and improving customer engagement? We've come up with five KPI examples.

21 September, 2018  |  4 mins

What is the cash flow test for small businesses?

Keith Tully, partner at Real Business Rescue, suggests SMEs run a cash flow test to beat financial uncertainty and confusion.

5 September, 2018  |  4 mins

Digital signatures: How to unlock practical benefits for your business

Gal Thompson from Secured Signing shares some electronic signature examples and explains the benefits.

30 August, 2018  |  3 mins

The seven best pricing strategies for your business (infographic)

Check out our infographic and choose the most profitable way to price your wares.

27 August, 2018  |  5 mins

Five tips for hitting your sales KPIs

Your sales KPIs don't have to be stuck in the past. Upgrade them with these five useful tips.

22 August, 2018  |  3 min

Meet our customers: a growing small business gets organised

Like all small business owners, Joanna is busy. Here's how she uses her 9 Spokes data dashboard to stay in control.

10 August, 2018  |  4 mins

The most common small business expenses to reduce your tax bill

Pawel Piejko from Arbitrue shares some expert tips around which expenses are tax-deductible for small businesses and which aren't.

 

1 August, 2018  |  4 mins

Five simple steps towards tighter small business cybersecurity

With 42% SMEs falling victim to a cyberattack over the past 12 months, is it time you bolstered your digital fortress?

26 July, 2018  |  6 mins

Setting up your business dashboard for improved efficiency

Lilach Bullock talks us through the process of setting up your very own business dashboard.

20 July, 2018  |  4 mins

Seven workplace productivity facts to boost your business

Streamline your business with these hard-hitting workplace productivity facts.

11 July, 2018  |  4 mins

Seven debunked workplace productivity myths

Here are seven business productivity foes disguised as friends. Avoid them at all costs.

9 July, 2018  |  5 mins

Five steps to get your staff engaged with new ways of working

More than half of all tech investments fail because there’s a lack of buy-in. Here are some simple steps to get everyone on board.

5 July, 2018  |  4 mins

How to start a business as a young entrepreneur

To celebrate Independence Day, we asked digital marketer and young entrepreneur Hannah Power to share her tips for starting a business of your own.

3 July, 2018  |  4 mins

Minding your money as businesses build up to Brexit

If foreign exchange rates are a risk for your business, let us introduce you to a handy tool to make life a little easier.

28 June, 2018  |  5 mins

What are business apps?

Get to know business apps, what they can do and where to find them.

26 June, 2018  |  3 mins

Rekindling the relationship between banks and SMEs

9 Spokes Co-founder Adrian Grant shares his thoughts with KPMG on the future of banking.

21 June, 2018  |  2 mins

What are the pros and cons of being a subscription business?

Subscription services are becoming popular models—but is being a subscription business for you?

19 June, 2018  |  5 mins

Three psychological pricing hacks to improve sales performance

Could you boost your sales performance with a little psychology?

1 June, 2018  |  5 mins

Our year in review: 9 Spokes releases Preliminary Final Report

9 Spokes publishes its Preliminary Financial Report for the financial year ending March 2018. 

31 May, 2018  |  1 mins

Four KPI mistakes and how to avoid them

Our guest bloggers from SavvySME share some common key performance indicator mistakes.

24 May, 2018  |  5 mins