Five customer KPIs that put the “gem” into “engagement”
Which KPIs are best for measuring, tracking and improving customer engagement? We've come up with five KPI examples.
Digital signatures: How to unlock practical benefits for your business
Gal Thompson from Secured Signing shares some electronic signature examples and explains the benefits.
Meet our customers: a growing small business gets organised
Like all small business owners, Joanna is busy. Here's how she uses her 9 Spokes data dashboard to stay in control.
The most common small business expenses to reduce your tax bill
Pawel Piejko from Arbitrue shares some expert tips around which expenses are tax-deductible for small businesses and which aren't.
Setting up your business dashboard for improved efficiency
Lilach Bullock talks us through the process of setting up your very own business dashboard.
Seven workplace productivity facts to boost your business
Streamline your business with these hard-hitting workplace productivity facts.
Seven debunked workplace productivity myths
Here are seven business productivity foes disguised as friends. Avoid them at all costs.
Five steps to get your staff engaged with new ways of working
More than half of all tech investments fail because there’s a lack of buy-in. Here are some simple steps to get everyone on board.
Using the 80/20 rule to set your business KPIs
The 80/20 principle says you’re spending the majority of your time tending to trivial tasks. That's not great for your KPIs.
Five big business benefits of Making Tax Digital
Making Tax Digital will revolutionise small businesses—benefiting them and their accountants.
A small business guide to beating Brexit uncertainty
Our politics-free, no-BS guide to readying your business for breakfast... BREXIT! We mean Brexit.
How to create a minimum viable product
Our simple, seven-step guide to make your minimum viable product the real MVP.
9 Spokes sponsors Open Banking Summit 2018
9 Spokes is sponsoring Europe’s premier Open Banking event. Will we see you there?
Top business app recommendations for startups
We look at some of the best business apps to help you manage your money, marketing, sales and more.
Women’s History Month: how to achieve work/life balance when running a business
With Women's History Month and International Women's Day (March 8) upon us this month, we're celebrating...
Why Making Tax Digital is a golden opportunity for accountants
The 9 Spokes team recently returned from QuickBooks Connect 2018 in London. It was a great...
Five ways cloud apps can help accountants evolve in 2018
Accounting has come a long, long way. From ancient Mesopotamia some 7,000 years ago, when pebbles...
Getting things done: how business apps shine a light on your team’s productivity.
Working in a startup is exciting, to say the least. Every day is different and as...